Privacy Policy

Effective Date: November, 2023
Last Updated: November, 2024

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you access our website.

Information We Collect

We collect two types of information:

Voluntarily Provided Information:
Name, email address, phone number, and physical address provided during registration, purchases, or contact forms.

Automatically Collected Information:
IP address, browser type, device used, internet service provider, pages visited, browsing time, and cookie data.

How We Use the Information

We use the information collected to:

  • Process purchases and provide requested products or services.

  • Personalize the user experience and optimize content.

  • Run marketing, remarketing, and targeted advertising campaigns.

  • Analyze performance metrics using tools like Google Analytics.

  • Comply with legal or regulatory obligations.

  • Respond to inquiries and provide customer support.

Use of Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to collect information automatically, including:

Necessary Cookies: Ensure basic website functionality.
Performance Cookies: Analyze how you use the website (Google Analytics).
Marketing Cookies: Personalize ads displayed on third-party websites.

Managing Cookies: You can disable cookies directly in your browser settings. For personalized ads, visit Google Ads Settings or platforms like AdChoices.

User Rights

You have the following rights regarding your data:

  • Right of Access: Request a copy of the personal data collected.

  • Right to Rectification: Correct inaccurate or incomplete information.

  • Right to Erasure (Opt-out): Request the deletion of your data.

  • Right to Portability: Obtain your data in a structured format.

  • Right to Object: Object to the use of your data for direct marketing or other purposes.

To exercise your rights, contact us at Support@primesupplement.shop

Sharing Information with Third Parties

We share information with:

  • Payment Partners: To process purchases and transactions.

  • Advertising Platforms: Google Ads, Facebook Ads, and others.

  • Analytics Tools: Google Analytics to measure performance.

Note: Your data will not be sold or shared with third parties without consent, except as required by law.

Data Security and Protection

We implement technical and organizational measures to protect your personal information:

  • HTTPS Encryption: All communications are secured.

  • Firewalls: Protect against unauthorized access.

  • Secure Storage: Data is stored on protected servers.

While we use advanced security standards, no method is 100% secure.

Children’s Privacy

We do not knowingly collect information from children under the age of 13. If we identify that we have collected children’s information, it will be deleted immediately.

Parents or guardians can contact us at Support@primesupplement.shop to request the removal of data.

LGPD Compliance

For users in Brazil, we comply with the General Data Protection Law (LGPD). You can exercise your rights as described in the User Rights section of this policy.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy periodically. The updated version will be available on this page with the most recent revision date.

Contact

If you have questions about this Privacy Policy or need to exercise your rights, please contact us:

Email: Support@primehealthbase.com

Opt-out of Remarketing

To disable personalized ads:

  • Set your preferences on Google Ads Settings.

  • Use tools like AdChoices.